Refund policy

Exchange Policy

We offer a 5-day exchange window from the date of delivery for purchased products or gifts.
To request an exchange, please contact us via WhatsApp at +961 81 873 528.

Exchange Terms & Conditions

• The item must be unused, in its original condition, and have all tags attached.
• Exchanges are only applicable for products of equal or higher value (with the price difference covered by the customer).
• Replacement items are subject to availability as listed on our website.
• Exchange requests are subject to delivery fees.

For further assistance, feel free to reach out—we’re happy to help!